RETURN & WARRANTY CONDITIONS

- Each purchased product is guaranteed for 24 months against workmanship and material defects.

- You can return any purchased product within 7 days, provided that there are no factors affecting its resale.

- Products that have been opened, assembled, and used are considered non-resellable.

- The refund amount will be processed once the product is received by the company, approved for return, and refunded to your account or credit card.

- The invoice serves as a warranty document for completed purchases; please keep it.

- The company may request the invoice for warranty and return procedures.

GENERAL PRODUCT USAGE INFORMATION

- You can clean artificial leather and fabric surfaces with a slightly damp cloth or sponge.

- Metal parts should be kept away from water exposure and excessively humid environments to prevent rusting and wood deformation.

- Due to professional studio photography, slight color tone variations may occur due to lighting reflections.

- Since products have a certain weight, please take care around small children and infants.

- To ensure proper movement of wheels, the surface should be flat and clean.

- Wheels wear out faster on carpets and ultra-soft woolen surfaces.

- Leather-covered seats can be affected by excessive heat; keep them away from direct sunlight and extreme heat.

- Damages caused by neglect or misuse are not covered under warranty.

- You can request spare parts from our company for non-warranty damages.